Frequently Asked Questions

Here are some commonly asked questions we get from customers

What forms of payment do you accept?
For purchases made on board, we accept cash or credit.
How do I pay for a tour?
To schedule a tour, at least a 50% deposit is required. Tour must be paid in full no less than 48 hours before scheduled departure time.
What if I need to cancel?
No later than 48 hours before your scheduled departure time, you may contact the Dancin' Dolphin for a one-time reschedule or a refund. No reschedules or refunds will be allowed within 48 hours of your scheduled departure time.
Is there a restroom on board?
Yes!
How are Sunday tours different?
Sundays are our "Mocktails, Music, and Memories" tours. Mocktails will be available for purchase on board or you may BYOB.
Where do we meet?
Boogie over to Bahia Bleu Safe Harbor Marina's back patio to meet your crew. They will take you to the Dancin' Dolphin.
What if there's inclement weather?
Being on the coast, weather can change rapidly. The Captain will keep an eye on the weather and make any weather-related calls as necessary. We will make every effort to reschedule weather-related missed trips.
What time should I arrive?
Plan to arrive at least 15 minutes early.
What if I'm late?
If you have booked a shared tour, there is a 5 minute grace period. After that, the boat will leave and no one else will be permitted to board. If you booked a private tour, we will wait for your entire group to arrive, but the tour will return to the dock at the regularly scheduled time.
Can we play our own music on board?
Yes – especially if it's dance music! A bluetooth sound system plays through 8 speakers throughout the boat.